In the Purple DS Manager, under the heading of Purchases (1), you can check the in-app purchases and their validity using a device ID.
The device ID can be sent directly to you via the feedback email.
If you enter the device ID of a device in the search field (2), you will get an overview of all purchases made with the respective device. This can be helpful in restoring purchases or making it easier to find out when a purchase was made.
Explanation of menu items:
1. Purchase ID
The identifier assigned by Sprylab is used internally to identify the respective purchase
2. Product ID
ID created by you in the respective App Store for each product (single purchase, subscription)
3. Purchase Date
Date of the relevant purchase according to the time zone specified for the publication
4. Purchase Type
Type of product purchased (single purchase, subscription)
5. Expires
This date indicates the expiry date of the purchases subscription. It will not be displayed for individual purchases
6. Last validation
If a mobile device has an internet connection when it launches a Purple DS app it will talk to the Purple DS Manager and check the read permission for all available issues. This read permission check also includes the validation of In-App purchases made. The date and time (according to the publication time zone) of the last check is seen in this column
7. Status
Here the status of each purchase is stated;
"OK" = the purchase was successfully completed and can download the corresponding issue(s)
"Error" = the purchase was interrupted at some point in the process. For example; Interruption of the internet connection
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article