What about security, availability and backups? What SLAs are guaranteed?

Modified on Thu, 14 Mar 2019 at 11:32 AM

The hosting of the Purple DS Hub as well as the Purple DS App runs via Amazon AWS and Cloudflare. 

We perform regular backups and mirror all content multiple times to avoid data loss. 

We provide our SaaS services with a total availability of 98.5%. 

We are available for support from Monday to Friday from 8.00 am to 6.00 pm. 

Bug tickets can be reported at any time via our support page.

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